Monday, March 3, 2014

Transcription Service: Are You Asking The Right Questions?

Welcome all to another article about transcription.

By now, you would have come to know what transcription is. It’s the process of converting recorded speech into clean and readable transcripts, so that one can go through the content, even if the audio is not available. It basically involves a person listening to the audio and writing out what he or she is able to decipher and understand into a specific format for further review by a reviewer and/or editor. The transcript is then reviewed by another person (reviewer and/or editor) for any discrepancies or errors and is finalized and sent to the client as a word/text document.

Today, what we’re going to talk and discuss about is when you want to get your audio or video recordings transcribed, do you outsource it to a third-party vendor or do you get the transcript done in-house with your own staff? When you’re choosing either of these methods, what are the essential factors that you’re considering for this?

Questions To Ask:

  1. What is the nature of the content that you want transcribed (i.e., secretive or public).
  2. How quickly do you want the transcript back?
  3. Are you going to publish the transcript or are you going to use it in-house for your own or company needs?
  4. How much willing are you to forego with the lapses in quality?
  5. Do you want the content quickly or are you in for the quality?
  6. Are you willing to pay more for quality?
  7. Do you think outsourcing the transcription process to a third-party vendor at a lower rate will give you a quality transcript?

Some of the questions that I’ve just outlined above are the most that are being asked by companies that are outsourcing this process to other vendors. Essentially, you want to make sure that the recording that you are providing is not being misused by the people who are doing the transcription process.

If the content is of secretive nature, then it is best that it is transcribed in-house by your own staff over whom you have strict control with regards to the content and quality of the transcript. Having secretive recordings done by other third-party vendors is always of concern to the person who is outsourcing the process.

Another thing that you want to ask yourself when outsourcing your transcription work to another person or vendor is whether they will take the same care with which you do your work on the work that you are providing to them. If you believe that they will provide you quality transcript within the required turnaround time, and in the required format, then it is okay for you to outsource the work to them.

You have to be sure that once when you receive the transcript back that there are no quality issues and if they do arise, then the vendor or person who has done the work will provide you with a reprocessed transcript. It is no use outsourcing transcription work to someone who provides you a shoddy transcript and then blames it on some other process.

You’re outsourcing the transcription process to save on time and money expecting to receive a quality transcript and in time. You do not want to be receiving something that is not worth your time to recheck it again and your money if you have received something that is not up to the mark for which you have paid the amount.

Also make sure that you’re being served for the payment that you’re giving and you receive something that is well worth it. When assigning transition to someone else, make sure that they follow all the required parameters that you have given them and that you are clear in your instructions and they are clear in following them.

There is a certain limit for which you will accept some quality issues. Don’t make it a habit that your vendor takes advantage of this and provides you with transcripts that are not up to mark. You should be very clear about what you need and how you want the transcript to be delivered to you.

The best method to ascertain the vendor’s quality would be to provide them with some sample files of five or 10 minutes each of various accents and audio quality, so that you get a feel for what they are capable of.

Always ensure that you poke around and beat around the bush to get what is being provided and expect what you will get in the future. Always have signed contracts and/or video recordings of your interaction with your vendor so that both of you are on the same page and discrepancies do not arise in the future.

Whenever you feel that the transcripts being delivered are not of the quality that you are expecting email and intimate the vendor or person about this and make them understand what it is that you are expecting. Do not let anything to chance or expectation about what you’re thinking, as this will later on lead to doubt and discrepancies between you and the vendor.

Always talk with the vendor person doing your work, and fix an appropriate rate based on either one of the following:

  1. Pay per minute
  2. Pay per hour
  3. Pay per page
  4. Pay per character

The transition process is a two-way process of review and feedback where you as the client and they as the vendor provide each other with feedback regarding the transcript and audio as well as the quality of the transcript and the quality of the audio.

Also, it is best to outsource bulk volume of work so that you get the transcript back one by one, and you have sufficient time to review the work. Always provide feedback to the vendor or person doing your work and guide them accordingly so that they can review it and provide you with better transcripts.

In concluding this article, I would like to say that if you want transcripts to be delivered to you in quality and in time, then you employ a person in house. If you’re looking for transcripts to be delivered to you with 95% to 99% quality and over a period of time, then you outsource the process to a person or vendor who can deliver it to you by your specified time.





[NOTE: The article "Transcription Service: Are You Asking The Right Questions?" first appeared on the Transcription, Online Presence, Articles, eBooks, and What Not... blog.]

[Follow: Devesh Prabhu is an avid blogger and blogs on many topics. He has been associated with the blogosphere for the past 8/9 years. You can follow Devesh Prabhu on social media through the buttons provided on the blog.]

[DISCLAIMER: All content provided on this blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These terms and conditions of use are subject to change at anytime and without notice.]


How Transcription Can Help Convert Your Audio or Video Recordings into Invaluable Blog Articles

Welcome all to another article about transcription.

By now, you would have come to know that transcription is the process of converting recorded speech into clean and readable transcripts, so that one can go through the content, even if the audio is not available. It basically involves a person listening to the audio and writing out what he or she is able to decipher and understand into a given format for further review. The transcript is then reviewed by another person for any discrepancies or errors and is finalized and sent to the client as a final document.

Today, what we’re going to talk and discuss about is how to use the transcription process to convert your audio and video recordings into clean and readable transcripts, which in turn will help you formulate invaluable blog articles. 

A typical hour-long audio or video recording will have numerous words, when converted to a transcript. While having numerous words in your transcript is a good sign for a positive blog article, it certainly is not worth having all those words in the article. It is best to break down the content according to the speech and what is being spoken so that they can all form many little articles that can be published on your blog.

It is always best to formulate a main heading and subheadings or a main article and sub articles so that you get at least four to five articles from an hour-long audio or video recording. Having many articles published over a period of time helps your blog and/or website to be visible to search engines with fresh content so that it always looks as it is being updated on a regular basis.

You do not want to have the whole transcript published as a single article as it would devaluate your blog and/or website and it would be available in the search engine rankings for if you days or period of time and then would eventually go down the rankings as other articles are published on various other blogs and/or websites. You do not want to have your ranking diminish and have your blog or website be funneled down to the bottom due to one single article.

Once you have gotten the transcript to your audio or video recording, it would be great to think about the best possible ways to diversify your content. Using the content as is, will get the job accomplished, but you would want to think of ways of making the content engaging and long-lasting, such as the use of infographics, slideshows, and presentations which would make the reader to want to come back to read your content and be more engaged with your website.

Converting of audio and video recordings to transcripts is an investment for the long term. This process will provide you with content that is long-term and spread over a period of days, weeks, months or even years, giving your blog and your website fresh and engaging content, which would be unique in its own way and would save you a lot of time and money for getting articles written from an outsourced company.

The articles will also help you in Search Engine Optimization or SEO and would help your website or blog to be ranked higher in search engine rankings. This will also provide you with better return on investment and provide you the visibility that you need in promoting your transcription services and website. People will be drawn to your articles and would want to take up your services so that they can also experience the engagement that you provide.

Basically put, converting audio or video recordings into articles and having them published on your blog or website gives you and your services visibility and better perforation into peoples thought process so that they unconsciously recommend your services having been a customer of your blog through which they came to know about your transcription process.

If you are looking ways to better engage with people and promote the services and getting more return on investment in your audio or video recordings, then I would definitely say that getting it transcribed and converting it into small articles, over a period of time for your blog and website is the way to go.



[NOTE: The article "How Transcription Can Help Convert Your Audio or Video Recordings into Invaluable Blog Articles" first appeared on the Transcription, Online Presence, Articles, eBooks, and What Not... blog.]

[Follow: Devesh Prabhu is an avid blogger and blogs on many topics. He has been associated with the blogosphere for the past 8/9 years. You can follow Devesh Prabhu on social media through the buttons provided on the blog.]

[DISCLAIMER: All content provided on this blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These terms and conditions of use are subject to change at anytime and without notice.]